Job Summary
Oversee library services during evening shifts, providing customer service and reference assistance. Responsible for Interlibrary Loan and Reserves, collection maintenance, and marketing library services. Supervises library student assistants. Full-time (1 FTE) position.
Job Responsibilities
- Manage Interlibrary Loan including processing requests, maintaining documentation, and supervising student assistants assigned to Interlibrary Loan tasks.
- Market library services through campus communication routes: email, library website, social media, message boards. Create new book, staff recommendation, and other periodic displays.
- Co-supervise student assistants with Cataloging Supervisor, including recommending for hire, scheduling, training, and conducting reviews.
- Answer reference questions and provide information to library users. Respond to phone, email, chat, and video reference sessions in a timely manner.
- Maintain print collection, including overseeing shelf reading and shelving of materials.
- Monitor lost and overdue items. Manages Course Reserves, including working with faculty. –
- Maintain circulation procedure documentation. –
- Process archives materials for assigned projects. Create metadata and digitize print materials.
- Troubleshoot technical issues with patrons.
Educational/Experiential Requirements
- Experience in providing direct public service in a library setting, especially at reference, information, or circulation service points.
- Experience with library systems, graphic design, and web content management.
- Supervisory experience desired.
Job Application Instructions
Please apply through Human Resources. https://www.northwestu.edu/